http://findoutjob.info Customer Service Representative Supervisor Feed 2012-05-21 en http://customer-service-representative-supervisor.16776.findoutjob.info/ & tel.; utilities; waterworks) 239.362-014 engaged in hnadling service orders and telephone complaints of customers: Monitors service calls [Service Observer (tel. & tel.) 239.367-026] to observe employee's demeanor, technical accuracy, and confomrity to company policies. Recommends corrective services to adjust customer complaints. Answers questions about service. Keys information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints. Checks accounting ledger and order postings for errors. Performs other duties as descirbed under Supervisor (clerical) Master Title.]]>